Frequently Asked Questions

  • When should I expect to see restocks? 
    • We receive new shipments every week. Those typically arrive on Tuesday so that we can shoot on Wednesday and launch online by Friday. Meanwhile, the new arrivals will hit the floor at our storefront the day they arrive. 
      • Keep in Mind Due to Covid-19 shipments are likely to be delayed or sporadic. We try our best to keep it as consistent as possible, 
  • Do you have a storefront?
    • Yes! Our Storefront has been open for 6 years in the beautiful downtown of Hahira, Georgia. We have two buildings connected together on the corner of Main Street and Church Street. Parking available on 100 South Church Street. 
  • Do your items run true to size?
    • The majority of our items are true to size. We pride ourselves in providing sizes for every beautiful woman. Unfortunately though, sometimes we do not know if a manufacturer will send us something that runs smaller or bigger. If this is the case, we add the fit in the description of our product. For try on videos you can go to our Vertice VIP facebook group.
  • Can sale items be returned? 
    • All sale items are FINAL SALE. This includes site wide, flash sales, or any promotional codes we add. 
  • When can I expect to have my order ready for pickup or ship? 
    • Please allow us 2 business days to complete your order. We want plenty of time to make sure your order is 100% correct.. we pick and package with love, so the extra TLC deserves 2 days. 

Have a question that was not answered here? Email us at verticeb@gmail.com and one of our team members will be more than happy to help you.